Post what you need
In the app you describe the help, the address and the time, and you set the hourly rate yourself. Posting is free.
The jobs that pile up when nobody has time.
Whether your mum or dad could use a little extra help, or your own family is going through a busy patch. Post what you need and choose from verified helpers nearby who apply. Free to post, and you only pay once you've picked someone.
Peace of mind for the whole family
Arrange it yourself, in a few minutes.
Many families know the feeling. You'd like to visit more often, but work, distance and your own family make that hard. Felvo fills that gap with someone you trust, without you having to coordinate everything yourself.
- You choose the helper yourself, from people who applied to your request.
- You see when the helper arrives and leaves before you confirm anything.
- No subscription. You only pay for help that actually takes place.
Why families choose Felvo
Help you can rely on
Trusted and safe
A regular, familiar face. Found someone who fits? Mark them as a regular helper and your next requests go straight to them.
Identity checked before they visit. Every helper proves who they are with an ID scan and a selfie, and links a bank account in their own name before they can be paid.
You describe the job. No fixed menu to pick from. Write down what actually needs doing, in your own words, and helpers reply to that.
Practical and close by
Flexible around your situation. Once, now and then, or the same time every week. You set the day, the time and the rate yourself.
Local and close by. Helpers from your loved one's neighbourhood, working locally in your area.
You stay in control. You choose who comes, you see when they arrive and leave, and nobody is paid until you confirm the visit happened.
What a helper does
Whatever isn't getting done, someone nearby can do
Distance, work, a bad hip or simply not enough hours in the day. You describe the job in your own words and a verified helper nearby picks it up. No medical care.
For seniors
The jobs your parent can no longer manage
So living at home stays comfortable, without you driving over for every little thing.
The shopping. Brought round and put away, prescriptions collected.
The house. Hoovering, the washing, the bins, a cupboard sorted out.
The garden. Lawn mowed, hedge cut back, weeding and the bins out.
A proper meal. Cooked and left ready, or portions for the freezer.
Getting to appointments. To the GP or the hairdresser, and back home again.
The dog. Walked properly on the days it has become too much.
And the company too. A coffee and a chat, when that is the thing that's missing.
For families
An extra pair of hands on the busy days
For the weeks where the diary simply does not add up.
The school run. Collected on time, walked home, homework started.
Babysitting. A verified helper for the evening or an afternoon.
To clubs and practice. Dropped off and picked up when work runs over.
Dinner sorted. A fresh meal on the table on the busiest night of the week.
Shopping and jobs. The big shop, the parcels, the things you keep postponing.
Whatever else it is. Just describe it in your request. If a helper can do it, they'll reply.
How it works
How Felvo works
Everything runs through the app, and you stay in charge of every step. You choose the helper, you set the rate and you confirm the visit before anyone gets paid.
- 1
- 2
Helpers nearby respond
Verified helpers in the area see your request and apply. You read their profile and reviews, and you choose who comes.
- 3
You pay, and we hold it
You pay through the app when you choose a helper. We hold the money until the visit has happened, so nothing is paid up front.
- 4
The helper clocks in at your door
Clocking in only works within 250 metres of the address, so you can see they really turned up, and for how long.
Good to know
Questions families ask us
Can't find your question? Email us at hello@felvo.uk and we'll answer personally.
No. Felvo is not a care provider and does not offer medical care. Helpers assist with practical and social things: company, shopping, dog walking, light tasks, cooking and going along to appointments. For medical care, nursing or personal care, please contact a home care service or your GP.
No, you do. You post what you need in the app, helpers nearby apply, and you pick the one you want from their profile and reviews. Nobody is assigned to you, and you are never obliged to accept anyone.
It means the helper has proved who they are: an ID scan and a selfie through an accredited verification service, and a UK bank account in their own name before they can be paid. It does not mean we have interviewed them, taken up references or run a DBS check, because we don't do those things. Helpers can upload a DBS or first aid certificate themselves, which we check by hand and show on their profile. You judge the person; we make sure they are a real, traceable one.
The helper clocks in on their phone at the address, and that only works within 250 metres of it. You see the arrival and leaving time in the app, and you confirm the visit yourself before any money is released.
You pay through the app at the moment you choose a helper. We hold that money until you confirm the visit took place, and the helper is paid straight after that. If you cancel before the helper has clocked in, you get the full amount back.
Yes. After a visit you can mark someone as a regular helper. New requests then go straight to them, or to all your regular helpers so whoever is free can take it. You can also set a visit to repeat every week.
You can report a problem from the visit itself, and report or block someone from the chat. We look at every report, hold the payment while we do, and remove accounts that do not belong on Felvo. Felvo is an intermediary and not a party to the arrangement, so for anything urgent or unsafe, contact the emergency services first.
We are starting in Sheffield, around Broomhill, Crookes, Fulwood, Ranmoor and Ecclesall. Live elsewhere in the city or in South Yorkshire? Email us, because we open up new areas based on where people are asking.
No. Helpers do not give or manage medication and do not carry out medical or personal care tasks such as washing, dressing or lifting. That boundary is deliberate and it is in our terms.
Free to post, free to walk away
Post what you need and see who replies.
Posting a request costs nothing and commits you to nothing. You only pay once you have read the replies and picked someone yourself.
Questions? hello@felvo.uk