“My mum was adamant she didn't want a stranger in the house. Two visits later she was telling me what they'd talked about. It's the same girl every week now.”
Clare
Fulwood, S10 · April 2026

Verified helpers, in your neighbourhood
What a helper takes off your hands
From the shop run to the school run
You describe the job in your own words and a verified helper from your own neighbourhood picks it up. No agency, no waiting list, no contract.
How it works
Describe the job in your own words: the weekly shop, the school run, the garden, an hour of company. Set the day, the time and the hourly rate yourself. Posting is free and commits you to nothing.
Verified helpers nearby see your request and apply. You read their profile, their experience and their reviews, and you decide who comes. Nobody is ever assigned to you.
You pay when you choose someone, and we hold the money. The helper clocks in at your door, which only works within 250 metres of the address. Once you confirm the visit, they get paid.
Every helper is identity checked
The school run, an hour of homework, dinner on the busiest night of the week. Post it once and see who nearby can take it off your hands.
Get the app
Can't find your question? Email us at hello@felvo.uk and we'll answer personally.
No. Felvo is not a care provider and does not offer medical care. Helpers assist with practical and social things: company, shopping, dog walking, light tasks, cooking and going along to appointments. For medical care, nursing or personal care, please contact a home care service or your GP.
No, you do. You post what you need in the app, helpers nearby apply, and you pick the one you want from their profile and reviews. Nobody is assigned to you, and you are never obliged to accept anyone.
It means the helper has proved who they are: an ID scan and a selfie through an accredited verification service, and a UK bank account in their own name before they can be paid. It does not mean we have interviewed them, taken up references or run a DBS check, because we don't do those things. Helpers can upload a DBS or first aid certificate themselves, which we check by hand and show on their profile. You judge the person; we make sure they are a real, traceable one.
The helper clocks in on their phone at the address, and that only works within 250 metres of it. You see the arrival and leaving time in the app, and you confirm the visit yourself before any money is released.
You pay through the app at the moment you choose a helper. We hold that money until you confirm the visit took place, and the helper is paid straight after that. If you cancel before the helper has clocked in, you get the full amount back.
Yes. After a visit you can mark someone as a regular helper. New requests then go straight to them, or to all your regular helpers so whoever is free can take it. You can also set a visit to repeat every week.
You can report a problem from the visit itself, and report or block someone from the chat. We look at every report, hold the payment while we do, and remove accounts that do not belong on Felvo. Felvo is an intermediary and not a party to the arrangement, so for anything urgent or unsafe, contact the emergency services first.
We are starting in Sheffield, around Broomhill, Crookes, Fulwood, Ranmoor and Ecclesall. Live elsewhere in the city or in South Yorkshire? Email us, because we open up new areas based on where people are asking.
No. Helpers do not give or manage medication and do not carry out medical or personal care tasks such as washing, dressing or lifting. That boundary is deliberate and it is in our terms.
Posting a request costs nothing and commits you to nothing. You only pay once you have read the replies and picked someone yourself.
Questions? hello@felvo.uk